.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Study Innovation Honor for AI Get in touch with Centers and called an Innovator in pair of Aragon Research study Entire world rumors: artificial intelligence Agent Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025. The company was actually acknowledged as the best important seller in the artificial intelligence Agent Platforms report.At the core of Five9’s technology is their eyesight for The brand new CX, where AI Representatives as well as AI-empowered Human Agents work together to supply hyper-personalized consumer experiences. The firm lately introduced brand-new improvements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use modern technology in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research study Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research study Entire world: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Agents AI et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise named an Innovator in The Aragon Research Entire World for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and Aragon Research Study World for Intelligent Call Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX System, has been called a winner of the 2024 Aragon Study Innovation Award for Artificial Intelligence Call Centers. Furthermore, Five9 has been named an Innovator in pair of Aragon Analysis Entire world files: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Call Facility, 2025. This recognition coming from Aragon Analysis emphasizes Five9’s setting as an innovator in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 file positions Five9 as the most
tactical vendor ranked in
the report, identifying Five9 s important sight for AI-driven technology in CX. At the core of the innovation is Five9’s goal for The brand new CX where Artificial Intelligence Agents and AI-empowered Human Brokers work together to provide hyper-personalized, simple client expertises. By empowering businesses to supply transformative customer interactions while reducing costs and boosting effectiveness, Five9 is specifying brand-new criteria for AI-powered answers in the call center market.
AI is fundamental for generating remarkable customer adventures, and also our experts are recognized to be identified by AragonResearch study as impressive for our initiatives to move the intelligent connect with facility ahead, claimed Jonathan Rosenberg, Main Technology Police Officer as well as Director of Artificial Intelligence, Five9. Our focus has been actually, as well as are going to continue to be, assisting businesses provide those adventures along with easy-to-use devices as well as capabilities. With each new technology, our company take a progression for each Five9 and for the industry overall.
The Aragon Analysis Development honor recognizes suppliers leveraging visionary use of innovation to certainly not only conform as markets modify, however to definitely interfere with and also inform how their markets will certainly develop. Five9 was actually formally shown along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards service.Five9’s devotion to innovation, especially its sight for blending AI Representatives as well as AI-empowered Human Agents, is preparing a new specification for how organizations can easily deliver hyper-personalized and also smooth customer expertises, claimed Jim Lundy, Creator, CEO and Lead Analyst, Aragon Analysis. This honor and also document identity improves Five9’s dedication to providing AI developments for CX.
Previously this year, the business introduced new developments, consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that completely transform the way companies come close to CX, steering better end results for both clients and also representatives. About Five9. The Five9 Smart CX System, powered by Five9 Brilliant AI, delivers a comprehensive suite of answers to energy AI-elevated customer adventures that deliver much better company results and Deliver Happiness to CX.
Our combined cloud-native offering enables hyper-personalized customer experiences and even more encouraged employees, bring in every customer interaction extra hooked up, effortless, and also personal. Counted on through 2,500 +clients as well as 1,400+ partners around the world, Five9 combines the electrical power of artificial intelligence, our platform, and also our individuals to steer AI-elevated CX.For more information, check out www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Rights Scheduled.
The identity of an Aragon Analysis honor winner is actually not a recommendation through Aragon Study of any supplier, item, or service. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major honors did Five9( FIVN) win in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Research Advancement Award for Artificial Intelligence Contact Centers as well as was actually called an Innovator in 2 Aragon Analysis World reports: AI Agent Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025.
What brand new AI products performed Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents to change consumer experience monitoring.Just how does Five9’s( FIVN )NEW CX eyesight influence customer care? Five9’s NEW CX vision incorporates AI Agents with AI-empowered Individual Agents to provide hyper-personalized, simple customeradventures while reducing prices and also improving performance.
What was actually Five9’s( FIVN) calculated role in the Aragon Analysis Entire world 2025 report? Five9was actually positioned as the absolute most strategic merchant in the artificial intelligence Broker Operating Systems in the ICC, 2025 record, recognizing their calculated sight for AI-driven advancement in CX. When did Five9( FIVN) receive the AragonInvestigation Technology
Honor
?
Five9 was actually officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.